Insurance2026-05-29T18:09:01-07:00

Insurance, Payment & Service Areas

To streamline the process of billing insurance for your sessions with me, please call your own insurance carrier to inquire about the details of your benefits. We can discuss what you learn in our free Discovery Call.

Insurance, Payment & Service Areas

To streamline the process of billing insurance for your sessions with me, please call your own insurance carrier to inquire about the details of your benefits. We can discuss what you learn in our free Discovery Call.

In-Network with some insurances; Carrie will provide superbill for Out-of-Network insurances

Am in-network with many BCBS plans; but out-of-network with other insurances (I can provide a superbill for you to seek reimbursement)

Self-Pay only

What to know about using your insurance for my nutrition counseling services

Regence2026-05-29T16:24:25-07:00

I am in network with Regence BlueCross BlueShield in Oregon, Washington, Idaho and Utah, specifically these networks:

  • Participating
  • Preferred
  • Individual and Family

In Utah, I am also in-network with these Regence employer-sponsored plans: Preferred BlueOption, FocalPoint, and Preferred ValueCare networks.

I am NOT in network with Regence Legacy, Blue High Performance, MedAdvantage PPO or BlueAdvantage PPO.

Other BCBS Insurances2026-05-29T16:28:23-07:00

If you are in a state included in my service area and have a Blue Cross and/or Blue Shield insurance (including Premera Blue Cross in Washington state), I am generally considered in-network. If the back of your insurance card has a PPO or “PPO in a suitcase” logo, you’re probably good. If you’re not sure, email me. (I know this stuff is a pain, but I want to help people use the benefits they’re entitled to!)

It’s always a good idea to confirm that your insurance plan allows for telehealth. For example, my understanding is that BCBS plans in South Carolina no longer allow telehealth. However, I’ve successfully billed BCBS plans in many other states, for telehealth, with no problems.

Providence Health Plan of Oregon2026-05-29T18:09:28-07:00

I’m contracted with Providence Health Plan of Oregon. However, because exact benefits vary based on which Providence plan you have, it’s a good idea to check your specific benefits.

United Healthcare2026-05-29T16:29:23-07:00

I’m contracted with United Healthcare, but only for Oregon-based clients.

First Choice Health2026-05-29T16:29:43-07:00

I’m contracted with First Choice Health. However, because exact benefits vary based on which First Choice plan you have, it’s a good idea to check your specific benefits.

Other insurances2026-05-29T18:12:18-07:00

If you’re in Oregon and your insurance plan isn’t listed above, email me. Some insurance plans have partnerships with one of the plans I’m contracted with, so I might be able to bill your insurance, especially if it’s a PPO plan. For example, some Kaiser PPO plans have access to the First Choice Health network, which I’m contracted with—look for the First Choice Health logo on your insurance card. (Trust me, it took me a while to figure this out, because insurance companies don’t make it easy. If you can reap the benefits of my efforts, then it’s all worth it.)

If you are outside of Oregon and have any other insurer, you might ask about out-of-network benefits. I can provide you with an itemized receipt with appropriate billing codes that you can submit to your insurer to try to get partial reimbursement for your out-of-pocket costs.

Medicare/Medicaid2026-05-29T16:30:33-07:00

I do not accept Medicare or Medicaid. That includes Medicare supplemental insurance plans. The primary reason for this is that Medicare and Medicaid have limited coverage for nutrition services, and that coverage is for services I don’t provide (such as medical nutrition therapy for diabetes and chronic kidney disease).

I have formally opted out of Medicare, which means I can legally see people with Medicare who choose to self-pay. We can discuss sliding scale options if needed.

In-Network with some insurances. Carrie will provide super bills for Out-of-Network insurances.

Am in-network with many BCBS plans; but out-of-network with other insurances (I can provide a superbill for you to seek reimbursement)

Self-Pay only.

What to know about using your insurance for my nutrition counseling services

Regence2026-05-29T16:24:25-07:00

I am in network with Regence BlueCross BlueShield in Oregon, Washington, Idaho and Utah, specifically these networks:

  • Participating
  • Preferred
  • Individual and Family

In Utah, I am also in-network with these Regence employer-sponsored plans: Preferred BlueOption, FocalPoint, and Preferred ValueCare networks.

I am NOT in network with Regence Legacy, Blue High Performance, MedAdvantage PPO or BlueAdvantage PPO.

Other BCBS Insurances2026-05-29T16:28:23-07:00

If you are in a state included in my service area and have a Blue Cross and/or Blue Shield insurance (including Premera Blue Cross in Washington state), I am generally considered in-network. If the back of your insurance card has a PPO or “PPO in a suitcase” logo, you’re probably good. If you’re not sure, email me. (I know this stuff is a pain, but I want to help people use the benefits they’re entitled to!)

It’s always a good idea to confirm that your insurance plan allows for telehealth. For example, my understanding is that BCBS plans in South Carolina no longer allow telehealth. However, I’ve successfully billed BCBS plans in many other states, for telehealth, with no problems.

Providence Health Plan of Oregon2026-05-29T18:09:28-07:00

I’m contracted with Providence Health Plan of Oregon. However, because exact benefits vary based on which Providence plan you have, it’s a good idea to check your specific benefits.

United Healthcare2026-05-29T16:29:23-07:00

I’m contracted with United Healthcare, but only for Oregon-based clients.

First Choice Health2026-05-29T16:29:43-07:00

I’m contracted with First Choice Health. However, because exact benefits vary based on which First Choice plan you have, it’s a good idea to check your specific benefits.

Other insurances2026-05-29T18:12:18-07:00

If you’re in Oregon and your insurance plan isn’t listed above, email me. Some insurance plans have partnerships with one of the plans I’m contracted with, so I might be able to bill your insurance, especially if it’s a PPO plan. For example, some Kaiser PPO plans have access to the First Choice Health network, which I’m contracted with—look for the First Choice Health logo on your insurance card. (Trust me, it took me a while to figure this out, because insurance companies don’t make it easy. If you can reap the benefits of my efforts, then it’s all worth it.)

If you are outside of Oregon and have any other insurer, you might ask about out-of-network benefits. I can provide you with an itemized receipt with appropriate billing codes that you can submit to your insurer to try to get partial reimbursement for your out-of-pocket costs.

Medicare/Medicaid2026-05-29T16:30:33-07:00

I do not accept Medicare or Medicaid. That includes Medicare supplemental insurance plans. The primary reason for this is that Medicare and Medicaid have limited coverage for nutrition services, and that coverage is for services I don’t provide (such as medical nutrition therapy for diabetes and chronic kidney disease).

I have formally opted out of Medicare, which means I can legally see people with Medicare who choose to self-pay. We can discuss sliding scale options if needed.

Other Insurance FAQs

What if I have coverage, but I have to meet my deductible first?2026-05-29T18:12:02-07:00

When calling in to check your benefits, ask these questions:

  • Is diagnostic code Z71.3 (dietary counseling and surveillance) covered, or is a medical diagnosis required?
  • Is the deductible waived for preventative nutrition counseling (diagnostic code Z71.3)?

Diagnostic code Z71.3 is a preventive nutrition counseling code. Many insurances (not United Healthcare, sadly) reimburse providers for preventive care even if the deductible hasn’t been met. I’ve had two clients who were told on the phone they needed to meet their deductible first, but then insurance paid me anyway. I’ve had one client who did in fact have to meet their deductible first.

If you know or think you need to meet your deductible first, I will still bill your insurance so your session fee counts towards your deductible, then bill you directly once insurance processes the claim and tells me that you’re responsible for that amount.

What do you do if insurance doesn’t cover the entire session fee?2026-05-29T16:43:26-07:00

If your insurance only covers part of the session, they will tell me if part of the remainder is the “patient’s responsibility.” For example, if you have a copay or co-insurance, they will tell me that amount, and I will charge your credit card on file. If there is any additional amount that insurance doesn’t cover, and isn’t your responsibility, then I write that amount off as part of my contract agreement with the insurance company.

I live in California. Is it true that I need to get a referral before seeing a dietitian?2026-05-29T16:43:45-07:00

Yes. California law requires a referral for every resident seeing a dietitian. You can find my referral form here. Your doctor can fill it out and fax it to me. I will keep it on file, and I will specifically need that information in order to bill your insurance.

Instructions for Checking Insurance Benefits

You will want to have the following info handy when you call the number on the back of your insurance card:

  • Provider Name: Carrie Dennett
  • Provider NPI: 1326462318
  • Practice Name: Nutrition By Carrie
  • Practice NPI: 1336962745

Note: If you book a free discovery call, you’ll receive an electronic form that contains all the questions below, so you can simply check “yes” or “no” and type in other information while you’re on the phone with your insurance company. That allows me to have that information before our call, so we can discuss.

*Unfortunately, insurance never guarantees benefits over the phone. If a claim is denied, we will attempt to get the claim reprocessed. However, if the information that was provided to you was incorrect, then you will be responsible for the balance for the service.

What to Ask Your Insurer (if I take your insurance)

For Regence, FirstChoice, Providence, United Healthcare…and for BCBS insurances outside Oregon if you have the “PPO in a suitcase” logo on your card. To determine your in-network benefits, call the number on the back of your insurance card and ask these questions: 

  • Do I have coverage for nutrition counseling? (Billing codes, also known as CPT codes, are 97802 and 97803)
  • Is diagnostic code Z71.3 (dietary counseling and surveillance) covered, or is a medical diagnosis required? (If a medical diagnosis is required, I will need diagnosis documentation from your doctor.)
  • Do I have a copay or coinsurance? How much is that?
  • Do I have a deductible to meet before insurance pays? If so, how much of my deductible has already been met? Is the deductible waived for preventative nutrition counseling (diagnostic code Z71.3)?
  • How many nutrition sessions per year does my insurance cover?
  • Is there a unit limit per visit? (For example, some plans only pay for four units per visit, which would be 60 minutes.)
  • Is this coverage eligible for telehealth?
  • Do I need a referral or prior authorization? If so, what is the process?
  • Can I have your name and a reference number? (Document this information plus the date/time of the call for future reference.)

What to Ask Your Insurer (if I DON’T take your insurance)

To determine if you have out-of-network benefits, you can call the number on the back of your insurance card and ask the following questions:

  • Do I have out-of-network coverage for nutrition counseling? (Billing codes, also known as CPT codes, are 97802 and 97803)
  • Is diagnostic code Z71.3 (dietary counseling and surveillance) covered, or is a medical diagnosis required? (If a medical diagnosis is required, I will need diagnosis documentation from your doctor.)
  • Do I need a referral or prior authorization? If so, what is the process?
  • Do I have a deductible to meet before insurance pays? If so, how much of my deductible has already been met? Is the deductible waived for preventative nutrition counseling (diagnostic code Z71.3)?
  • How many nutrition sessions per year does my insurance cover?
  • Is there a unit limit per visit? (For example, some plans only pay for four units per visit, which would be 60 minutes.)
  • Is this coverage eligible for telehealth?
  • How much will I be reimbursed for?
  • What is the process for submitting for reimbursement? What paperwork needs to be completed and where do I send this to?
  • Can I have your name and a reference number? (Document this information plus the date/time of the call for future reference.)

Out-Of-Pocket (Self-Pay) Rates

If I don’t take your insurance and you don’t have out-of-network benefits but you’d still like to see me, I’ll work with you to make it work for you. I accept all major credit cards, in addition to HSA/FSA cards. If you have out-of-network nutrition coverage with your insurance, I can provide you with “superbills,” itemized receipts that you can submit to your insurance to request partial reimbursement.

Session prices include the 1-on-1 nutrition counseling session, access to my client portal, messaging in between sessions if needed, and supportive materials tailored specifically to you and your unique goals.

  • Initial (intake) sessions are 60-90 minutes in length, depending on what you are seeking help for. $240-360.
  • Follow-up sessions are 30-60 minutes in length, depending on what you are seeking help for and where you are in your healing/recovery. $120-240.

I offer a 10% discount if you pay for six or more sessions upfront, and I also offer some sliding scale spots. We can discuss options during your free 20-minute Discovery Call.

Frequently Asked Questions About Payment

Will I still get charged if I miss a session?
I do have a cancellation and no-show policy that will be reviewed with you prior to starting. We understand life happens, but out of respect for other clients we do request you give me notice before canceling or rescheduling.

Can I use my HSA or FSA for nutrition counseling?
Yes!

Other Insurance FAQs

What if I have coverage, but I have to meet my deductible first?2026-05-29T18:12:02-07:00

When calling in to check your benefits, ask these questions:

  • Is diagnostic code Z71.3 (dietary counseling and surveillance) covered, or is a medical diagnosis required?
  • Is the deductible waived for preventative nutrition counseling (diagnostic code Z71.3)?

Diagnostic code Z71.3 is a preventive nutrition counseling code. Many insurances (not United Healthcare, sadly) reimburse providers for preventive care even if the deductible hasn’t been met. I’ve had two clients who were told on the phone they needed to meet their deductible first, but then insurance paid me anyway. I’ve had one client who did in fact have to meet their deductible first.

If you know or think you need to meet your deductible first, I will still bill your insurance so your session fee counts towards your deductible, then bill you directly once insurance processes the claim and tells me that you’re responsible for that amount.

What do you do if insurance doesn’t cover the entire session fee?2026-05-29T16:43:26-07:00

If your insurance only covers part of the session, they will tell me if part of the remainder is the “patient’s responsibility.” For example, if you have a copay or co-insurance, they will tell me that amount, and I will charge your credit card on file. If there is any additional amount that insurance doesn’t cover, and isn’t your responsibility, then I write that amount off as part of my contract agreement with the insurance company.

I live in California. Is it true that I need to get a referral before seeing a dietitian?2026-05-29T16:43:45-07:00

Yes. California law requires a referral for every resident seeing a dietitian. You can find my referral form here. Your doctor can fill it out and fax it to me. I will keep it on file, and I will specifically need that information in order to bill your insurance.

Instructions for Checking Insurance Benefits

You will want to have the following info handy when you call the number on the back of your insurance card:

  • Provider Name: Carrie Dennett
  • Provider NPI: 1326462318
  • Practice Name: Nutrition By Carrie
  • Practice NPI: 1336962745

Note: If you book a free discovery call, you’ll receive an electronic form that contains all the questions below, so you can simply check “yes” or “no” and type in other information while you’re on the phone with your insurance company. That allows me to have that information before our call, so we can discuss.

*Unfortunately, insurance never guarantees benefits over the phone. If a claim is denied, we will attempt to get the claim reprocessed. However, if the information that was provided to you was incorrect, then you will be responsible for the balance for the service.

What to Ask Your Insurer (if I take your insurance)

For Regence, FirstChoice, Providence, United Healthcare…and for BCBS insurances outside Oregon if you have the “PPO in a suitcase” logo on your card. To determine your in-network benefits, call the number on the back of your insurance card and ask these questions: 

  • Do I have coverage for nutrition counseling? (Billing codes, also known as CPT codes, are 97802 and 97803)
  • Is diagnostic code Z71.3 (dietary counseling and surveillance) covered for out-of-network claims, or is a medical diagnosis required? (If a medical diagnosis is required, I will need diagnosis documentation from your doctor.)
  • Do I have a copay or coinsurance? How much is that?
  • Do I have a deductible to meet before insurance pays? If so, how much of my deductible has already been met? Is the deductible waived for preventative nutrition counseling (diagnostic code Z71.3)?
  • How many nutrition sessions per year does my insurance cover?
  • Is there a unit limit per visit? (For example, some plans only pay for four units per visit, which would be 60 minutes.)
  • Is this coverage eligible for telehealth?
  • Do I need a referral or prior authorization? If so, what is the process?
  • Can I have your name and a reference number? (Document this information plus the date/time of the call for future reference.)

What to Ask Your Insurer (if I take your insurance)

To determine if you have out-of-network benefits, you can call the number on the back of your insurance card and ask the following questions:

  • Do I have out-of-network coverage for nutrition counseling? (Billing codes, also known as CPT codes, are 97802 and 97803)
  • Is diagnostic code Z71.3 (dietary counseling and surveillance) covered for out-of-network claims, or is a medical diagnosis required? (If a medical diagnosis is required, I will need diagnosis documentation from your doctor.)
  • Is a referral or prior authorization needed?
  • Do I have a deductible to meet before insurance pays? If so, how much of my deductible has already been met? Is the deductible waived for preventative nutrition counseling (diagnostic code Z71.3)?
  • How many nutrition sessions per year does my insurance cover?
  • Is there a unit limit per visit? (For example, some plans only pay for four units per visit, which would be 60 minutes.)
  • Is this coverage eligible for telehealth?
  • Do I need a referral or prior authorization? If so, what is the process?
  • How much will I be reimbursed for?
  • What is the process for submitting for reimbursement? What paperwork needs to be completed and where do I send this to?
  • Can I have your name and a reference number? (Document this information plus the date/time of the call for future reference.)

Out-Of-Pocket (Self-Pay) Rates

If I don’t take your insurance and you don’t have out-of-network benefits but you’d still like to see me, I’ll work with you to make it work for you. I accept all major credit cards, in addition to HSA/FSA cards. If you have out-of-network nutrition coverage with your insurance, I can provide you with “superbills,” itemized receipts that you can submit to your insurance to request partial reimbursement.

Session prices include the 1-on-1 nutrition counseling session, access to my client portal, messaging in between sessions if needed, and supportive materials tailored specifically to you and your unique goals.

  • Initial (intake) sessions are 60-90 minutes in length, depending on what you are seeking help for. $240-320.
  • Follow-up sessions are 30-60 minutes in length, depending on what you are seeking help for and where you are in your healing/recovery. $120-240.

I offer some sliding scale spots, and we can discuss that during your free 20-minute Discovery Call.

Frequently Asked Questions About Payment

Will I still get charged if I miss a session?
I do have a cancellation and no-show policy that will be reviewed with you prior to starting. We understand life happens, but out of respect for other clients we do request you give me notice before canceling or rescheduling.

Can I use my HSA or FSA for nutrition counseling?
Yes!

© Carrie Dennett | Nutrition By Carrie, LLC | Site produced by JPD Creative Studio
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